Network Support Generalist
Job opportunity Network Support Generalist at SR Technics Switzerland Ltd. Jobportal
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Network Support Generalist Belgrade Work experience Technical occupations (other) Fulltime We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer-centric, and sustainable Engine focused MRO worldwide.
Working with an extensive network of partners and business development offices in Europe, the USA, Asia and the Middle East, we offer comprehensive, fully customized solutions for the Maintenance, Repair and Overhaul of aircraft engines, airframes and components sales business including impeccable technical support to over 500 customers worldwide. Our mission: We safely power your flight.
As a Network Support Generalist you will assist line maintenance operations in driving all technical aspects and overseeing key areas such as technical documentation management, process development and standardization, training and authorizations management, performance management, and continuous improvement. Your tasks
Assist in the management of Network Support processes
Edit and/or publish, and maintain standardized procedures within the LMAG Process Landscape
Ensure all processes are allocated correctly within the LMAG Process Landscape
Monitor the expiry dates of documents within the LMAG Process Landscape
Manage customer relevant documentation
Support access to customer data via customer and/or OEM platforms
Ensure the performance (KPIs) of customers is monitored and data recorded / analyzed against contractual targets
Maintain technical training records and coordinate EASA, company and functional training
Support the onboarding of new staff
Revise the Training Manual and set training requirements
Control Evidence of Current Experience of Certifying staff and coordinate remedial actions as necessary
Assess documentation and training requirements for the EASA Part-145 Certification Authorization (initial, renewal, change, revoke) and Special Authorizations (EGR, BSI)
Produce Training Overview and monitor the expiry dates of the courses, Certification Authorizations and Special Authorizations
Maintain the capability matrix of staff Company Authorizations & Qualifications
Create and distribute important information via Advisory Notices and Training Letters with relevance to EASA Part-145 regulations and occurrence reports
Assist the Aviation Compliance Manager to fulfill National Aviation Authority (NAA) requirements
Provide support to Line stations during customer / authority audits
Initiate / support CI projects within responsibilities of Network Support
Your Profile
Familiarity with Aerospace MRO business and industry regulations, with preferred experience and/or education in Line Maintenance and quality
Strong analytical skills, attention to detail, accuracy, and time management
Fluent in English
We offer We offer an attractive position in a global and dynamic company. Through competitive employment conditions, you will have the opportunity to develop both professionally and personally. Ivana Spremo Djuric Senior Talent Acquisition Specialist
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